1
Are all your sarees handloom?
Yes, we exclusively offer genuine handloom sarees in silk, linen, and cotton. These are carefully sourced from trusted weaving clusters and skilled weavers belonging to small, close-knit societies.
2
How do I place an order?
Select your saree, add it to the cart, and complete the payment at checkout. You will receive order confirmation and shipping updates via a call from our customer care team.
3
Do sarees come with a blouse piece?
Details about the inclusion of a blouse piece are clearly specified in the product description.
4
Will the colour of the saree match the photos?
We use high-quality images to accurately represent our sarees; however, slight colour variations may occur due to differences in lighting and screen settings.
5
Do you ship across India?
Yes, we deliver across India. Shipping charges and the estimated delivery timeline are displayed at checkout.
6
Do you ship internationally?
Yes, we offer international shipping to select countries. Any applicable customs duties, VAT, or local taxes are to be paid by the customer upon delivery.
7
How long does delivery take?
Orders are generally dispatched within 2–3 working days, and delivery within India usually takes 3–7 working days, depending on your pin code.
8
How can I track my order?
Once your order is shipped, our customer care team will call you and share the delivery and tracking details.
9
What payment modes do you accept?
We accept major debit/credit cards, net banking, UPI and popular wallets via a secure payment gateway.
You can request cancellation before the order is dispatched; once shipped, standard return rules apply.
11
What is your return policy?
Returns are accepted only in cases of genuine defects or if an incorrect product is delivered. Requests must be raised within a limited period after delivery, and the saree must be unused with all tags intact. For detailed information, please refer to the Return Policy available on our website.
12
Do you allow returns for colour or change of mind?
No, we generally do not accept returns for minor colour variation or change of preference; exchange may be offered as per policy.
13
How can I contact customer support?
You can reach us via email, WhatsApp or phone during business hours; details are available on our Contact Us page.
